Microsoft Dynamics GP
Returns Management

The Microsoft Dynamics^TM GP accounting software Returns Management
module allows you to:

• Perform automated checks of returns for the same item to identify
  potential problems

• Track repair and return status to provide customers with accurate,
  current information regarding the repair or return of parts and
  equipment
• Accurately credit customers based on the original sales invoice
• Generate customer RMAs from historical customer invoices,
  service calls or manually
• Meet customer and vendor requirements for product and part returns,
  regardless of type, with credit on account, replacement item, cross
  ship replacement, or repair of items
• Manage a separate RMA item receiving process and RMA closing
  process through built-in workflows
• Generate RTVs or Depot work orders with a single mouse click
• Automatically transfer Return to Stock items from the returns
  warehouse to the main warehouse

Contact us to learn more about the functionality within Microsoft Dynamics
GP Returns Management.

Computer Resources, Inc. 
Memphis, Tennessee
901-382-1MEG (1634)
www.compresourcesinc.com